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Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Karma Kitchen (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use karmakitchen.co.

We are committed to protecting your privacy and handling your personal data transparently and responsibly.

1. Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us, submit an enquiry, or complete a form on the website, we may collect:

Name

Email address

Phone number

Company or business name

Kitchen requirements or enquiry details

Any other information you choose to provide

Automatically Collected Information

When you visit the website, we may automatically collect:

IP address

Browser type and version

Device information

Operating system

Pages visited and time spent on the site

Referral sources

Cookies and usage data

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support

Process requests relating to kitchen rentals or services

Improve the website and user experience

Monitor website performance and analytics

Send relevant communications where permitted

Maintain security and prevent misuse of the website

Comply with legal obligations

We only use your information where we have a lawful basis to do so under UK GDPR.

3. Marketing Communications

If you opt in to receive marketing communications, we may send updates about:

Kitchen availability

New locations or services

Events or announcements

Relevant business updates

You can unsubscribe from marketing emails at any time using the unsubscribe link included in communications or by contacting us directly.

4. Cookies

This website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance the user experience.

Cookies may include:

Essential website functionality cookies

Analytics cookies

Performance and usage tracking cookies

Third-party service cookies

You can control or disable cookies through your browser settings.

5. Analytics & Third-Party Services

We may use trusted third-party services to help operate and improve the website, including analytics, hosting, embedded content, and form handling tools.

These providers may process limited technical data on our behalf in accordance with their own privacy policies.

Examples may include:

Google Analytics

Cloudflare

Form and CRM providers

Email marketing platforms

6. Data Storage & Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, or disclosure.

However, no internet-based service can be guaranteed completely secure, and we cannot guarantee absolute security of transmitted information.

7. Sharing Your Information

We do not sell your personal data.

We may share information with:

Service providers working on our behalf

Professional advisers

Legal or regulatory authorities where required

Technology and hosting providers necessary for operating the website

Information is only shared where necessary and appropriate safeguards are in place.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes outlined in this policy, including legal, accounting, and operational requirements.

9. Your Rights

Under UK data protection law, you may have rights including:

The right to access your personal data

The right to correct inaccurate data

The right to request deletion of your data

The right to object to processing

The right to restrict processing

The right to data portability

The right to withdraw consent

To exercise any of these rights, please contact us using the details below.

10. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page, and continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Karma Kitchen
445 Hackney Road
London E2 9DY
United Kingdom

Email: [email protected]
Phone: 020 4540 5989

If you are unhappy with how your data has been handled, you also have the right to complain to the UK Information Commissioner’s Office (ICO):

Information Commissioner's Office